ANNUAL REPORT

For the period January 1 to December 31, 2023

I. GENERAL

A. ADMINISTRATIVE

1. Approved organizational charts in effect at year's end.

          a. Functional Chart

           b. Position/Organizational Chart

2. List of employed personnel with pertinent information (Plantilla of Personnel for the Fiscal Year 2023)

Summary of District's Staffing

a. Total number of employees: 44

b. Number of permanent employees: 44

c. Number of casual/temporary employees/laborers: Zero (0)

d. Number of employees meeting minimum qualifications per Job Description adopted by the District: 44

e. Number of employees not classified as casual/temporary who do not meet the minimum qualifications established by the District: 30

3. Has the District adopted a policy prohibiting the hiring of personnel-related up to the fourth degree by affinity or consanguinity?

Yes, in accordance with the Civil Service Commission rules and regulations.

4. Has the District adopted rules and regulations on:

a. Personnel Matters

Yes, in accordance with the Civil Service Commission rules and regulations.

b. Utility Customer Relations

Yes, in accordance with the existing rules and regulations from the Local Water Utilities Administration and other regulatory bodies.

c. General Utility Operations

Yes, in accordance with the existing rules and regulations from the Local Water Utilities Administration and other regulatory bodies.

During the year, in how many instances (or how many times) have exemptions regulations to these rules and regulations have been in special cases?

None. The COVID-19 pandemic has also its own interim rules and regulations which the District is fully compliant.

5. List of policy-setting resolutions adopted, repealed, or amended by the District Board including those adopting LWUA guidelines:

POLICIES Series of 2021 (Format: Policy No., Title, Date of Approval)

04 - A RESOLUTION APPROVING THE WAIVER OF 10% PENALTY & IMPLEMENTATION OF NO CUTTING POLICY FOR TWO MONTHS TO ALL ACCOUNT HOLDERS GRAVELY AFFECTED BY THE CALAMITY WITHIN THE AGENCY’S SERVICE AREA – January 12, 2023

12 - A RESOLUTION AMENDING THE POLICY ON FIRE HYDRANT PER OCWD BOD RESOLUTION NO. 28 S. 2012 – January 12, 2023

18 - A RESOLUTION APPROVING THE ADDENDUM TO OCWD’S AMMENDED POLICY ON FIRE HYDRANTS PER RESOLUTION NO. 12. S. 2023 WHEREBY PENALTIES SHALL BE IN ACCORDANCE WITH R.A. 8041 – January 12, 2023

55 - A RESOLUTION APPROVING THE POLICY ON FUEL ACQUISITION AND WITHDRAWAL – May 9, 2023

62 - A RESOLUTION APPROVING THE DRAFT POLICY ON DISPOSAL OF UNUSED AND UNSERVICEABLE EQUIPMENT – MAY 19, 2023

96 - A RESOLUTION DIRECTING THE MANAGEMENT TO CREATE A POLICY ON LIMITING THE NUMBER OF WATER METERS IN A CLUSTER – AUGUST 14, 2023

103 -    A RESOLUTION AMENDING BOARD RESOLUTION NO. 025 SERIES 2012, “A RESOLUTION APPROVING THE POLICY ON BILLING ADJUSTMENT MEMORANDUM OF OROQUIETA CITY WATER DISTRICT” – SEPTEMBER 7, 2023

106 -    A RESOLUTION ESTABLISHING A POLICY FOR DOCUMENTING LEAK INCIDENTS OF OROQUIETA CITY WATER DISTRICT – SEPTEMBER 7, 2023

116 -    A RESOLUTION ESTABLISHING A POLICY THAT ALL PERSONNEL OF OROQUIETA CITY WATER DISTRICT ATTENDING OFFICIAL TRAINING AND SEMINARS SHALL SUBMIT AN AFTER-ACTIVITY REPORT – SEPTEMBER 20, 2023

6. Has the District written and properly updated, reliable records of the following?

a. Customer Complaints: Yes.

b. Billing and Collection: Yes.

c. Delinquencies in Payment of Water Bills: Yes.

d. Meter Histories: Yes.

e. Service Connections: Yes.

f. Equipment Histories: Yes.

g. Equipment Downtime: Yes.

h. Bacteriological Tests: Yes.

i. System Pressure: Yes.

j. Leak Reports: Yes.

k. Unaccounted for Water: Yes.

l. Pump Efficiencies: Yes.

m. Water Production: Yes.

n. Valve and pipeline location: Yes.

o. General Accounting: Yes.

p. Stock Inventory: Yes.

q. Stores Usage: Yes.

r. Employees Record: Yes.

s. Minutes and Board Meetings: Yes.

 7. For this year, auditing has been done by the Commission on Audit?

Yes, ever since.

8. List of reports prepared regularly by the District on a monthly basis as required in the Commercial Practice Manual

Monthly Data Sheet (MDS)

Production Report (Monthly Consumption)

Bacteriological Test Results

Chlorine Residual Report

Income Statement

Balance Sheet

Cash Flow

GSIS Remittance

PhilHealth Remittance

Pag-Ibig (HDMF) Remittance

Report of Accession

Report on Separation

Database of Individuals Barred from Entering Service and Taking Civil Service Examinations (DIBAR)

B. FINANCE AND COMMERCIAL

1. District’s financial statements for FY 2021 including a comparison of the immediate past year:

2. For FY 2021, the District’s total budgetary outlay was broken down into (Source: Corporate Approved Budget):

a. Operating Outlay: 57,778,534.16

b. Capital Outlay: 2,204,500.00

c. Special budgets, if any (additional budget) – Contingency: NONE

d. Debt Service: 9,175,662.00

e. Reserves: 500,086.16

3. For this same one-year period, the District’s Gross Revenue was broken down into (Source: Financial Report):

a. Revenue from water sales: 65,799,027.40

b. Other water revenues: 6,512,715.56

c. Other non-operating income: 310,524.06

d. Proceeds from LWUA loan to finance new service connections: N/A

4. For this same one-year period, the District’s expenditures were broken down into (Source: Financial Report):

a. Operational (operation & maintenance expenses, including depreciation): 60,529,841.80

b. Capital Outlay: 814,770.00

c. Annual Debt Servicing: 9,175,672.65

5. For this same one-year period, the total salaries, wages & other emoluments paid for the District’s employees:

a. For permanent employees: 25,143,067.53

b. For casual/temporary: NONE

c. Allowance, benefits & emoluments: 25,143,067.53

6. Expenses for power/fuel for pumping during the year (Acct. #726, if Commercial Practices Accounts are in effect):

19,566,284.88

7. The total amount billed during the year is broken down into:

a. Total Billings (Current and Old Accounts): 68,300,845.50

8. The total amount collected (water sales only) during the year is broken down into:

a. Current Billings: 33,033,717.81

b. Arrears: 34,352,635.68

9. Total amount uncollected (delinquent) at year’s end excluding Bad Debts:

8,947,278.29

10. Total reserves at year’s end:

500,086.16

11. Complaints filed, processed, and settled during the year:

a. Total number filed, processed, and settled during the year: 516

b. Number dismissed for lack of merit/withdrawn: NONE

c. Number investigated: 516

d. Number settled to the satisfaction of complaints: 516

e. Number elevated to the District Board of Directors: 3

f. Number settled by the Board: 3

g. Number elevated to the higher authorities: NONE

12. At year’s end, the following water charges were in force:

N/A. See Annex A – Approved Water Rates Schedule.

C. TECHNICAL

1. Has the District adopted by Board Resolutions, a set of design and construction no standard?

NO.

2. Does the District undertake bacteriological tests of its water? YES.

    How often are these tests made per year? 48 times (Once a week).

    Is LWUA being furnished copies of these test reports? YES.

    For the reporting year, how many such

    reports were submitted to LWUA? 12 reports (Once a month).

3. State the method of water treatment employed by the District, if any.

Sodium Hypochlorite.

4. Does the District undertake regular pump efficiency tests? YES.

    How many of these pumps does the District have in its system? SIX (6)

    How many of these pumps are operational? SIX (6).

D. OPERATIONAL

1. Total water production during the year in cubic meters:

3,042,616 cubic meters.

    Total water billed in cubic meters: 2,064,154 cubic meters.

    Average per capita consumption in liters per day (lpd): 117 lpd/capita.

2. List of Water Sources:

Deep wells.

3. Is the District provided with measuring devices to measure their water production: YES.

    If yes, what type? Flowmeter.

4. As of year’s end, the District has the following existing service connection and related information: 

a. Total number of existing connections (Active & Inactive Connections): 12,685

b. Number of Active Connections: 9,862

c. Number of Metered Connections: 9,862

1. 1. 1. 1. With functioning meters: 9,862
         2. With non-functioning meters: Zero (0)

d. Number of flat rate connections: N/A

e. Number of connections regularly billed: 9,862

f. Number of delinquent concessionaires: Zero (0)

g. Average number of customers per connection (HH): Five (5)

See Annex B for more information.

5. Estimated population of district service areas: 82,874

a. Estimated population served by utility whether fully or partially: 63,290

6. Because of inadequate facilities, the District had to provide partial service in accordance with the following average length of time each 24-hour day:

a. Less than Six (6) hours of service: NONE

b. 7-12 hours of service: NONE

c. 13-18 hours of service: NONE

d. 19-24 hours of service: YES. ALL SIX (6) PUMP HOUSES.

7. Attach a list of major equipment and machinery (with an initial cost of at least P10,000.00 including pertinent information).

See ANNEX C.

8. Does the District keep a written record of service requests?

a. Does the record show the date when such requests were made and the nature of the service requested: YES.

b. On average, how long (in days) does it take the District to respond and attend to such requests? 1 day.

c. How many such reports were received during the year? 5,308

d. How many of these reports were attended to during the year? 5,308

II. PROFILE

A. THE WATER DISTRICT & ITS PHYSICAL SYSTEM’S FACILITIES

1. Organization.

a. Date Formed: August 6, 2009

b. Age (months) as of December 2020: 148 months

c. Date CCC was issued: September 2, 2009

d. CCC No.: 694

e. Personnel: 44 regular employees

2. Existing System's Facilities.

a. Service

1. Service Area: 47 barangays

2. Population of Service Area (Latest): 82,874

3. No. of Households: 16,574

4. No. of Persons/Household: 5

5. Service Time: 24 hours/day

b. Structure and Equipment

1. Administration Building

Office Area: 320 square meters

Office Equipment: See Annex D

2. If rented, how much per month? 24,816/month

3. Type of Water Source: Deepwell

Rated Capacity per day: 15,557 cubic meters/day

4. Reservoir (description, built, dimension, and capacity)

1 unit - 300 cubic meters cylindrical ground concrete reservoir

1 unit - 1,500 cubic meters cylindrical ground concrete reservoir

5. Water Sources: Deep wells

6. Service Connections

7. Production

Average Monthly Production: 253,551 cubic meters

Booster/Pumping (cubic meter): N/A

Bulk Water (cubic meter): N/A

Production Efficiency (average/month): 68%

NRW: 32%

B. CURRENT OPERATION / FINANCIAL HIGHLIGHTS

1. Existing Water Rates:

See ANNEX A.

2. Operating Income/Expenses:

Average Water Sales (per month): 5,691,737.13

Average Collection (per month): 5,615,529.46

Average Expenses - Operating and Maintenance for the year (average per month): 4,592,000.75

3. Financial Highlights (Rate and Status)

Current Ratio (Current Assets over Current Liabilities): 1.4:1

Long Term Debt/Equity Ratio: 4.6:1

Monthly Billing (average per month): 186,417 cubic meters

Collection Efficiency of On-time Payment (YTD): 93.4%

C. COMMUNITY ECONOMIC PROFILE

1. Total Population (covered by the Water District) (47 barangays):

82,874

2. Average Monthly Family Income in the Area:

DATA UNAVAILABLE TO DATE

3. Major Source of Income:

Fishing/Agriculture

4. Average Monthly Family Expenditure in the Area:

DATA UNAVAILABLE TO DATE

5. City/Municipal Revenue (CY 2021):

DATA UNAVAILABLE TO DATE

6. Average Rate of Mortality per 100,000 population due to waterborne diseases (e.g. diarrhea):

DATA UNAVAILABLE

7. Major Agricultural, Industrial and Commercial activities:

Palay, Corn, Squash Production; Carabao, Cattle, Swine, Goat, Chicken Production; Concrete Aggregates

D. OTHER INFORMATION

1. The District has been paying the ____ Water District an average of ____ cubic meters of Bulk Water per month: N/A

2. The District has implemented the Meter Clustering System to help alleviate water pilferage: NONE.

3. The District has regularly monitored the Residual Chlorine in various strategic points of its water supply system: YES.

4. The District has maintained its established safety programs and standard operating procedure: YES.

5. The District has continued implementing the 5% discount for water bills of Senior Citizens: YES.

6. The District has approved the Gender and Development Budget for CY 2020 in compliance with RA 9710: YES.

7. The District has adopted and implemented the approved Strategic Performance Management System (SPMS): YES.

8. The District has religiously paid the principal and interest of its various loans to LWUA: YES.

ANNEXES

ANNEX A - Water Rates Schedule

ANNEX B - Service Connection Data/Growth

ANNEX C – List of major equipment and machinery (with an initial cost of at least P10,000.00)

ANNEX D – List of Office Equipment

PREPARED BY:

JAN HAROLD D. JAPAY

Division Manager – Administrative and General Services

DATA CONTRIBUTORS:

ELIZER T. BUGAS

Division Manager – Finance and Commercial

CHRISTOPHER J. AGUA

Division Manager – Engineering and Construction

ALJUN JOHN S. BERENGUEL

Division Manager – Production and Water Quality

JESSA MARIE B. PULANGAS

Senior Corporate Accountant

ANDREA DANIELLE A. LAMPARAS

OIC - Industrial Relations Management Officer

MARYLUO G. MALINIS

Budget Officer

SHERTON C. MANONG

Water/Sewerage Maintenance Head

NOTED BY:

JINO M. ANO-OS, JR.

General Manager